Ministère de l'Economie et de la Planification

Détails poste

ERP Support Specialist

N° du poste

2026/R066/P010

Domaine Administration et gestion d'entreprise
Secteur de recrutement Privé
Diplôme Diplôme national de licence fondamentale
Diplôme national de licence appliquée
Diplôme national d'ingénieur
Diplôme national du mastère professionnel
Pays d'affectation Tunisie
Salaire en DT/Euros ou Dollars 3000
Etat civil Célibataire, Marié(e)
Spécialités Administration des Entreprises et des Institutions Economiques
Langues Arabe
Français
Age limite 55
Date prévue de recrutement -
Date limite de dépot de candidature 06.07.2026
Nombre d’année d’expérience 5
Genre Homme, Femme
Description poste Onsite Tunisia

Basic Scope of Job

* Techno Functional Oracle E-Business Suite (EBS) and Oracle Hyperion
Expert in HRMS, SCM, Planning, budgeting &Financial for Telecom Operator.
* Providing Technical Support for Oracle HRMS, SCM & Financials business
users as and when required.
* Participate in the evaluation of ERP and collaboration systems
performance in order to ensure continuing relevance of enterprise solutions
provided.
* Monitor the performance of installed ERP and collaboration systems to
ensure efficient workflow of Customer operations.
* Participate & help technical team in the deployment of patches and
upgrades to ERP and collaboration systems.
* Prepare/compile agreed periodic activity and performance reports for
the attention of the Manager, ERP and Collaboration Systems.
* Support Finance users in budget upload & smooth & timely month
end/year end closing.
* Analysis and Development of the Ad hoc queries required by business
users.
* Identifies operational problems by observing and studying system
functioning and performance results; investigating complaints and
suggestions; completing troubleshooting procedures.
* Develops operational solutions by defining, studying and screening
alternative solutions; determining impact on total system.
* Anticipates operational problems by studying operating targets, modes
of operation, unit limitations; monitoring unit performance.
* Improves operational quality results by studying, evaluating, and
recommending process re-design; implementing changes; contributing
information and opinion to unit design and modification teams.
* Maintains safe and healthy work environment by following and enforcing
standards and procedures; complying with legal regulations.
* Provides operational management information by collecting, analyzing,
and summarizing operating and engineering data and trends.
* Updates job knowledge by participating in educational opportunities;
reading professional publications; maintaining personal networks;
participating in professional organizations.
Independent problem solver, self-driven and possess great tact
* Pleasant personality, excellent communications and presentation skills
* Enjoys new challenges and interest in technologies and services
* Strong knowledge and UNIX, Linux use for administration and shell
scripting.
* Strong knowledge Oracle EBS and Database.
* Good knowledge in IP Network, TCP/IP protocol and related
troubleshooting tools etc.